If you have forgotten your password, click on ‘Login’ link and then click on ‘Forget Password’ link. The next page will ask you your e-mail address and then our fully automated online system will send you e-mail at the submitted e-mail address, then check your inbox by logging in to your e-mail, there you will find a e-mail verification link, click on that link, which will redirect you to our website and then you will get another e-mail from us where you will find the new password.
Note: We do not keep any password with us because the password which you get is encoded (cannot be seen/read) with the world’s highest encryption methods as we take customer’s privacy strongly. If you want your password again then the recent password cannot be sent because it is encoded and auto-generated by our system, so we can send you new password.
You can also change your password anytime whenever you want.

www.zarisilk.com accepts American Express, VISA, MasterCard, Diners Club, Discover/Novus, JCB and all international credit cards. For further information/other methods, please refer Payment Options.

www.zarisilk.com respects its customer’s privacy. Our goal is to maintain your trust and confidence when handling personal information about you. We train our employees in the proper handling of personal information of any registered customer. We do never share anyone’s personal information like: name, contact number, e-mail address, and etcetera with third party. We keep it secret. Please refer Privacy Policy link.

Shopping through our website is as safe as you do shopping in the market from branded outlet. Actually, whenever you do payment, we redirect you to our websites payment gateways that are: Paypal and 2Check-Out, so your credit card information is 100% safe on our website and you can shop with us confidently.

Yes, you can place your order custom-made. For that, you will have to let us know the product code of which embroidery will be copied/modified as per your requirements then we will provide you amount to paid and after placing order/making payment, give us full detailed information whichever we ask and measurement.

No, it is not necessary to submit your measurement while shopping. You can also submit it later on or you can also e-mail us your detailed measurement/instructions after placing the order to stitch the purchased item(s).

You can get updated information of your order by logging-in on our website (click on ‘Order Status’ link). You can also send us e-mail at update@zarisilk.com (mention the required information) to receive updated order information within 24 hours.

Shipping charges are based on the weight of the items depending on the destination country. If you place more/bigger order (many items per order), you save the shipping charges.

Saree’s standard length is 5.30 meters to 5.50 meters (550 centimeters) and width is approx. 1.11 meters (110 centimeters) excluding blouse (top) fabric size i.e. 1 meter extra.

We ship items from 2 to 25 days depends on the availability of the items. If item(s) is ready in stock then we can ship the same within 2 days and if not ready then it may take about 25 days to be shipped.

We also offer wholesale selling through website at wholesale prices. Any wholesale enquiry is always welcome, please email us at: wholesale@zarisilk.com

After placing the order with us, you will receive an e-mail containing all detailed information about your order (Order number, Shipping information, etc.) whichever you submitted while you were placing the order and other important information.

Yes, we ship the same items, but sometimes with very slight colour variation which is same as originally shown. Usually, colour always varies from your monitor to processed product because it is natural and beyond control.

First of all you need to login on our website only then you can make shopping list/cart. Contents of your shopping list are remembered for next 15 days then the data will be automatically deleted from your login’s shopping cart. We will e-mail you whenever your shopping list’s time comes to be completed.
We do not save shopping list information in Cookies* onto your computer.
*Cookies are the text files that contain some information about your visited websites and user information and record preference for that particular site's usage.

Add the items in shopping cart you want to buy and click on ‘Secure Checkout’ button. Choose ‘payment mode’ and then submit your shipping and billing information and then click on ‘Pay Now’ button which will redirect you to our payment gateway (100% secure) so that you can pay.